Data Protection Policy
Identification and details of the person responsible: Colégio Charm House, Turismo de Habitação with headquarters at Rua Escolha António Afonso, 1 Tavira NIF 509294880 and with Turismo de Habitação License number 3805. Privacy and personal data policy: applicable to users of this hotel business when they make A reservation.
Data controller (us): the hotel business that will provide you, the user, with the requested service. Our identification and contact details are available on the website you used to make your reservation / to ask us your questions. They will also appear on the invoice we will provide you after we have received your payment. Data Compliance Officer: does not apply to the activities of data controllers. User: you, who completed the booking form or any other documentation related thereto.
Purpose: The purpose of processing the data provided through this form is to manage the reservations made by you, the user and/or respond to the questions/requests you have made. Legal basis: Or the need to execute our contract with you, the user need to take steps at your request before concluding a contract. Or the user's consent, checking the box that accepts the Terms and Conditions of which this Privacy and Personal Data Policy is an integral part.
Duration: We will store the data provided by you, the user, for as long as necessary to manage the reservation you made, as well as the accommodation services you requested. Once management is complete, your data will be saved for six (6) months. If you agree to receive information about our commercial activities, your data will be stored until you revoke your consent.Processor: We hire our partner RoomRaccoonB.V. (www.roomraccoon.pt) to manage the booking engine for our business. RoomRaccoon acts under our authority and we have entered into a contract with RoomRaccoon to provide its services. We instruct RoomRaccoon in writing on how the processing should be carried out.
Different user data: When the user provides us with personal data belonging to another data subject, the user is responsible for such acts and for obtaining the respective consent of the data subject to provide their data. Data transfer: We will not transfer data personal data to a third country outside the EEA (European Economic Area).
Rights of data subjects: data subjects can exercise their rights of access, rectification, removal and objection by sending an email or via postal service to the contact details on our reservation website and on our invoices.Authority of control: if a data subject considers that their rights are affected, they can also contact the competent control authority of the Member State concerned
For more information, please visit https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_pt
PERSONAL DATA PROTECTION POLICY
RoomRaccoon respects the privacy of visitors to its website, in particular the rights related to the automated processing of personal data. Therefore, we have formulated and implemented a policy of total transparency towards our customers with regard to the processing of personal data, making clear the purpose(s) of the processing and the methods available to exercise their legal rights in the best possible way. possible way.
For more information about the protection of personal data, visit the website of the Dutch Data Protection Authority. (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/ .
Until you accept the use of cookies and other tracking devices, we will not place any non-anonymous analytical and/or tracking cookies on your computer, phone, mobile phone or tablet. By continuing to visit this website, you agree to these terms of use and the use of cookies and other tracking systems, unless we have provided another method of accepting cookies on our website.
The currently available version of this privacy policy is the only one that applies when you visit our website until a new version replaces it.
Article1 -Definitions
1 Website (hereinafter: “Website”) RoomRaccoon. Booking engine used for Colégio Charm House, legal name of the company Colégio Charm House, Turismo de Habitação SA.
2 Responsible for processing personal data (hereinafter referred to as “controller”): RoomRaccoon, with registered office at Keizerstraat 15, 4811 HL Breda, Netherlands, registration number 67848540.
Article2 - Responsibilities
1 The controller is not responsible for failures, disruptions, difficulties or interruptions in the functioning of the website that cause the (temporary) inaccessibility of the website or any of its features. The user is responsible for how they connect to our website. You must take all appropriate measures to protect your computer and data against dangers such as virus attacks on the Internet. Furthermore, you are responsible for the websites you visit and the information you seek.
2 The controller is not responsible for legal actions taken against you:
1 for using the website or services accessible via the Internet
2 for violating the terms of this privacy policy
3 The controller is not responsible for any damage that occurs to you, third parties or your equipment as a result of your connection to or use of the website and the user will refrain from any subsequent (legal) action against the controller.
4 If the controller becomes involved in a dispute due to your use of this website, the controller has the right to claim all subsequent damages
Article3 -Data collection
1 Your personal data will be collected by RoomRaccoon and one or more external processors.
2 Personal data means any information relating to an identified or identifiable natural person (“data subject”).
3 An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
4 The personal data collected on the website is mainly used by the controller to maintain a (commercial) relationship with you and, where appropriate, to process your orders. They are recorded in an (electronic) register.
Article4 – Your information rights
1 Pursuant to article 13(2)(b) of the GDPR, each person has the right to information, access, rectification, deletion and restriction of the processing of their personal data, as well as the right to object to processing and the right to portability of the data.
2 You can exercise these rights by contacting us at [email protected].
3 Each request must be accompanied by a copy of a valid identity document, with your signature and indicating the address at which you can be contacted.
4 You will receive our response within one month of submitting your request.
5. Depending on the complexity and number of requests, this period may be extended up to two months.
Article5 - Data conservation
The data collected is used and retained for the period of time determined by law. Article6 – Applicable law
These terms and conditions are governed by Dutch law. The court of the district in which the controller has its registered office has exclusive jurisdiction in the event of any dispute relating to these terms and conditions, unless a legal exception applies. This privacy statement applies from Monday, October 11, 2021, until further notice.